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You need your workplace relationships to thrive. That starts with how well you communicate with each other.
I’m an author and expert on effective communication, relationships, growth and change.
On an individual level, I work with high conflict relationships, helping them to restore and repair their connection through effective communication.
On an organizational level, I help companies improve their bottom line by creating a healthy workplace culture, fostering positive and effective communication and change in employees, teams, and customers. When employees are happy and can communicate well, the culture is healthy. When employees and customers are unhappy, communication suffers and so do profits. Our mission of improving your workplace communication is carried out through workshops, seminars, coaching, and co-creating with you a culture of safe conversation and change. The results are reflected in your numbers as well as your employees attitudes, their quality of work, and their interaction with customers.
My work on communication has been mentioned in Inc.com, BusinessInsider.com, Addicted2Success, CheatSheet.com, Bustle, The Baltimore Sun and is featured in ThriveGlobal.com, TheGoodMenProject.com, TheHill, The Baltimore Sun, and SelfGrowth.com.
Why the focus on effective workplace communication
Companies know that relationships matter. But what they often don't realize is that at the root of healthy and happy relationships is safe communication.
Communication is at the heart of all that is important in all relationships. At work, when good communication is lacking, one starts to hear terms like - workplace culture, diversity, inclusion, emotional intelligence- all laudable goals but stemming from a missing core ingredient- effective workplace communication. When you fix the root cause, you get everything you want.
Good Communication Matters.
"Shlomo and Rivka just get the whole how to communicate effectively to drive more sales thing. They are true experts in finding the communications balance between selling and serving so your customers want to buy from you without feeling sold to. Most importantly, it’s an absolute pleasure working with them as they truly practice what they preach. They communicate in a way that leads while remaining empathetic and understanding to their clients needs."
- Dottie Reynolds, Pixels & Persuasion
Companies are becoming more aware that they need to know how to optimally communicate with their employees, teams, and customers for maximum change and growth.
That's where Slatkin Communications comes in. Our team can help you foster healthier relationships at work, starting with training in effective communication, consulting with small to large groups of leaders and employees through hands-on demonstrations, so that you can focus on what you do best.
Companies that want to upgrade their communication find that when they follow our Communologue methodology, everyone feels valued and has a voice, working to achieve a common goal.
Resolve any ongoing uncomfortable conflict in a non threatening, no blame and no shame atmosphere.
Devise strategies tailored to your company's unique needs.
Troubleshoot common problems that you may be experiencing with regards to communication, relationships, change, connection, and conflict.
In growing organizations, healthy communication is the undercurrent of a strong culture that flows from both the top down and the bottom up.
If you are experiencing teams that don't function well, employees that waste time, and departments that aren't maximizing their potential, you've got a decision to make.
You can start building a healthier company culture by implementing the following:
Eliminate Win/Lose Thinking- Fostering a group atmosphere of sharing and contributing rather than debating to pick a winner
Assume that all persons are valid and “make sense” before they speak
Respecting others the way you yourself want to be treated and talked to
Detoxing negativity, generalizations, and “Master talk”
Validation of others’ point of view
Or you can let us do the work and consult with you to make this happen seamlessly.
Consulting Package #1 (2 hour presentation on various topics related to change and communication with handouts, Q and A, exercises, and actual demonstration and breakout sessions so that participants can practice and immediately implement the material taught)
You can’t effectively work together if there is discord in the company. If communication flows and is open where people feel like they can share and be heard and understood, everyone benefits. Your employees will want to come to work and find ways to contribute because it’s a pleasant place to be! They will be more creative and productive.
Class #1: Safety First: the effect of stress on your brain and how to optimize your brain for optimal listening, creativity, and teamwork
Class #2: Sender Responsibility and Detox Your Interactions: Learning how to talk so that your message is received
Class #3: How to listen, the 3 step process, troubleshooting difficult interchanges with Angry Customers and Co-workers
Consulting Package #2 (2 hour presentation described in the first package PLUS online courses licensed for each employee to take on their own time for maximum learning and retention)
Good communication in the workplace matters. Harvard Business Review cites the 2009 Wyatt study that shows that companies that communicate effectively had a 47% higher return to shareholders over a five-year period (mid-2004 to mid-2009). Companies that talk the way employees want to hear, bosses that do a good job listening, and customers that feel validated and understood are the ones will be more valuable than companies that don’t.
Workshop #1: Safety First: the effect of stress on your brain and how to optimize your brain for optimal listening, creativity, and teamwork
Workshop #2: Sender Responsibility and Detox Your Interactions: Learning how to talk so that your message is received
Workshop #3: How to listen, the 3 step process, troubleshooting difficult interchanges with Angry Customers and Co-workers
Consulting Package #3 Bring Conflict Resolution and Change to Your Company (Once a week for 3 weeks, 90 minute sessions weekly to work through conflict between employees)
Good leaders know that, providing a culture of openness and interpersonal relationships will create an environment and culture of trust and the ability to shed dysfunction and the likelihood of people misunderstanding each other, thus providing a true ability to communicate amongst others at every level of the organization. (Journal of Business Studies Quarterly)
90 minute weekly “Safe Dialogue” sessions where we facilitate the conversation/resolution of real life issues affecting your company
Whatever your situation is, talk with us about our custom consulting packages so that your company can benefit from our expertise on relationships.
"For the past five years, he has worked with us to provide training for therapists, in small groups and large presentations. I have witness many times how he has helped professional therapists, gain greater insight and have 'aha' moments in how they should be communicating with there clients, colleagues, and even their own family members. He has a great ability to simplify communication and help people find common ground." ss and work/life!"
Jeffrey Davidson, Director
CE You! Quality Continuing Education
Because you can't NOT communicate. .
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Baltimore, MD 21208
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